What makes us New Zealand’s Favourite Air?
GENERAL New Zealand (formerly Fujitsu General New Zealand) has long been a trusted name in heat pumps and air conditioning across Aotearoa. We offer a wide range of solutions for both homes and businesses, all designed with New Zealand conditions and lifestyles firmly in mind.
By focusing our research, design, and manufacturing expertise entirely on heat pumps and air conditioning, we’ve been able to develop an extensive range of high‑quality, energy‑efficient systems that deliver reliable comfort year after year, all backed by our proud Japanese heritage. It’s this focus that underpins everything we do and allows us to deliver products Kiwi families can rely on.
At GENERAL, we believe great air is about more than technology. It’s about dependable products, backed by superior customer service and genuine support you can trust. GENERAL fosters a high-performing culture grounded in positivity, respect, excellence, safety, teamwork, and ownership. To us, being ‘New Zealand’s Favourite Air®’ means being the best heat pump and air conditioning company to deal with, not just a leading brand. It means putting people first, standing behind our products, and helping create comfortable, healthy spaces for New Zealanders every day.
That’s why we’re proud to call ourselves New Zealand’s Favourite Air®.
Working at GENERAL
Join the team at GENERAL to constantly challenge the status quo and be the best you can be.
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GENERAL COMPANY INFORMATION
At GENERAL New Zealand, we strive to provide high-quality, energy-efficient, reliable products and superior customer service.
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Latest Company News
Fujitsu General New Zealand to operate as General New Zealand following acquisition
Fujitsu General New Zealand has officially changed its business name to General New Zealand, effective 1 January 2026, reflecting the company’s next chapter as part of the Paloma Rheem Holdings.
The name change follows Fujitsu General Limited’s integration into Paloma Rheem Holdings Co., Ltd. in August 2025 and aligns with a global transition to the new trade name GENERAL Inc. The change marks an important milestone in the company’s evolution, while reinforcing its long-term commitment to customers, partners, and the New Zealand market.
General New Zealand will continue to market its products under the trusted FUJITSU and GENERAL AIRSTAGE™ brands, ensuring continuity for customers and partners across residential and commercial air conditioning solutions as it slowly transitions away from the Fujitsu brand over time.
Philip Perham, managing director, General Australia and New Zealand, said, “This transition reflects both stability and opportunity. While our business name has changed, what hasn’t changed is our commitment to delivering reliable, energy-efficient heat pump and air conditioning solutions backed by strong local support.
“Becoming General New Zealand positions us to work even more closely with Paloma Rheem Holdings group of companies, allowing us to build on our strengths, accelerate innovation, and continue delivering comfort and value to New Zealand homes and businesses.”
General New Zealand will continue normal operations, with no impact to existing customer relationships, warranties, and service arrangements. The business remains dedicated to advancing heat pump and inverter technologies, supporting decarbonisation efforts, and contributing to a more sustainable society.
