What makes us New Zealand’s Favourite Air?
GENERAL New Zealand (formerly Fujitsu General New Zealand) has long been a trusted name in heat pumps and air conditioning across Aotearoa. We offer a wide range of solutions for both homes and businesses, all designed with New Zealand conditions and lifestyles firmly in mind.
By focusing our research, design, and manufacturing expertise entirely on heat pumps and air conditioning, we’ve been able to develop an extensive range of high‑quality, energy‑efficient systems that deliver reliable comfort year after year, all backed by our proud Japanese heritage. It’s this focus that underpins everything we do and allows us to deliver products Kiwi families can rely on.
At GENERAL, we believe great air is about more than technology. It’s about dependable products, backed by superior customer service and genuine support you can trust. GENERAL fosters a high-performing culture grounded in positivity, respect, excellence, safety, teamwork, and ownership. To us, being ‘New Zealand’s Favourite Air®’ means being the best heat pump and air conditioning company to deal with, not just a leading brand. It means putting people first, standing behind our products, and helping create comfortable, healthy spaces for New Zealanders every day.
That’s why we’re proud to call ourselves New Zealand’s Favourite Air®.
Working at GENERAL
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GENERAL COMPANY INFORMATION
At GENERAL New Zealand, we strive to provide high-quality, energy-efficient, reliable products and superior customer service.
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Latest Company News
Fujitsu General Launches New R32 Multi Systems, Where Innovation and Comfort Connect
Fujitsu General New Zealand has released its innovative 3 and 4 rooms R32 Multi Systems designed for modern New Zealand homes. Tailored for households where traditional ducted systems are impractical, this state-of-the-art multi system accommodates up to four indoor units connected to a single, space-efficient outdoor unit.
Kyle Rafter, head of product ANZ, Fujitsu General New Zealand, said, “Fujitsu General has always focused on delivering innovative solutions that meet the real-world needs of our consumers. With our new R32 Multi Systems, homeowners can experience exceptional performance alongside significant space saving benefits.”
The new 3 and 4 rooms Multi Systems employs R32 refrigerant technology, which boasts a 67 per cent lower global warming potential (GWP) factor compared to commonly used R410A, without compromising on performance.[1] This advancement reflects Fujitsu General’s commitment to innovation.
The range offers an unprecedented line-up of 21 indoor models across six distinct styles, including wall mounted, bulkhead, slimline, mini duct, floor mounted, and cassette units. This flexibility ensures a tailored solution for each room, catering to varying aesthetic tastes and spatial requirements.
Homeowners can enjoy the luxury of controlling each room’s temperature individually via dedicated remotes or opt for a state-of-the-art central LCD controller, supporting up to nine languages. The controller ensures a unified setting of room temperature and airflow volume for maximum comfort.
As part of Fujitsu General’s commitment to customer satisfaction, the system is backed by a generous five-year parts and labour warranty. This warranty is further supported by Fujitsu General Assist, the company’s in-house customer care and technical support team, providing homeowners with full peace of mind.
Kyle Rafter said, “Consumers investing in Fujitsu General are not just buying a product; they’re securing peace of mind. We offer extensive warranty and support services to ensure that our heat pump / air conditioning systems perform optimally all year round.”
As an award-winning brand, Fujitsu General has been voted as Highly Commended in the Heat Pump Category for theReader's Digest Most Trusted Brand awards 2021-2023. With credentials like these, consumers are assured of a reliable, high-quality product that promises comfort and efficiency year-round.
For more information on this new range see here.
For more information visit www.fujitsugeneral.co.nz.
[1] https://www.dcceew.gov.au/environment/protection/ozone/rac/global-warming-potential-values-hfc-refrigerants
